Refund and Returns Policy
100% Satisfaction Guarantee
At MBA, we are committed to providing high-quality courses designed to meet your educational and professional needs. Your satisfaction is our top priority. Therefore, while we do not offer refunds for course purchases, we stand by our 100% Satisfaction Guarantee. If you are not completely satisfied with your course, we are dedicated to making it right.
How Our Satisfaction Guarantee Works:
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- Course Satisfaction: If you are not satisfied with the course content or delivery within 30 days of purchase, please contact our support team. We will work with you to address your concerns and find a satisfactory resolution, which may include:
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- Additional resources or materials to enhance your learning experience.
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- Personalized support from our instructors or customer service team.
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- Credit towards another course of equal or lesser value on our platform.
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- Course Satisfaction: If you are not satisfied with the course content or delivery within 30 days of purchase, please contact our support team. We will work with you to address your concerns and find a satisfactory resolution, which may include:
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- Contact Us: To initiate a satisfaction guarantee claim, email our support team at connect@mentorbrainacademy.com with the following details:
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- Your name
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- Order number
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- The course you purchased
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- A detailed explanation of your dissatisfaction
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- Contact Us: To initiate a satisfaction guarantee claim, email our support team at connect@mentorbrainacademy.com with the following details:
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- Resolution Process: Our team will review your claim and respond within 5 business days. We will work closely with you to ensure you are satisfied with the outcome.
Important Notes:
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- Eligibility: Claims must be submitted within 30 days of the original purchase date.
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- Course Completion: The satisfaction guarantee applies whether you have completed the course or not.
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- One-Time Use: The 100% Satisfaction Guarantee can be used only once per customer per course.
Contact Information
For any questions or concerns about our Refund and Returns Policy or to initiate a satisfaction guarantee claim, please contact us at:
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- Email: connect@mentorbrainacademy.com
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- Phone: 1 (800) 407-9430
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- Address: 4387 Poplar Lane, Miami Florida, United States
Thank you for choosing Mentor Brain Academy. We appreciate your trust in us and are committed to providing you with the best possible learning experience.
